Legal
Privacy Policy
Effective date: [Month Day, Year]
This Privacy Policy explains how Seevora collects, uses, stores, and shares information when you use the service.
By using Seevora, you acknowledge the practices described in this policy.
1. Information We Collect
We may collect account information such as name, email address, and authentication-related data; submitted homepage URLs; generated report content and scan history; support messages; feedback submissions; subscription metadata; usage information; and certain technical information such as device, browser, logs, and IP address.
2. How We Use Information
We use information to operate, provide, secure, support, and improve the service. This includes generating reports, managing accounts, enforcing usage limits, handling billing workflows, responding to support requests, reviewing feedback, monitoring performance, and improving product quality.
3. Submitted URLs and Report Data
When you submit homepage URLs, we may fetch, process, store, and analyze those URLs and related report data to provide the service.
Submitted URLs, generated reports, and scan history may be stored to support saved history, comparisons, exports, support, troubleshooting, and product improvements.
4. Payments and Third-Party Processors
If you purchase a paid plan, billing and payment processing are handled by a third-party processor such as Stripe.
We may receive and store limited billing or subscription metadata, such as customer identifiers, subscription identifiers, plan status, and billing-related events. We do not necessarily store full payment card details directly on Seevora systems.
5. Cookies, Analytics, and Similar Technologies
We may use cookies, local storage, session tokens, and similar technologies to keep users signed in, remember preferences, support product features, measure product usage, and improve reliability and performance.
6. Data Retention
We retain information for as long as reasonably necessary to provide the service, operate the business, resolve disputes, enforce agreements, comply with legal obligations, and improve the product.
Retention periods may vary depending on the type of information and the operational or legal reasons for keeping it.
7. Sharing of Information
We may share information with service providers that help us operate the service, with payment processors, with infrastructure and analytics vendors, when required by law, to protect rights or security, or as part of a financing, merger, acquisition, or asset sale.
We do not sell personal information in the ordinary sense of selling customer lists for cash.
8. Security
We use reasonable administrative, technical, and organizational measures intended to protect information. However, no system is completely secure, and we cannot guarantee absolute security.
9. User Choices and Account Controls
Depending on the features available, you may be able to update account settings, manage plan status, cancel a subscription, and contact us regarding account or support issues.
10. Children's Privacy
Seevora is not directed to children, and we do not knowingly collect personal information from children under 13 or the minimum age required by law in your jurisdiction.
11. International Users
If you access the service from outside the country where our operations or providers are located, your information may be transferred to and processed in other jurisdictions with different data protection laws.
12. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we may provide notice through the product, email, or other reasonable means.
13. Contact Information
If you have questions about this Privacy Policy or our data practices, contact Seevora through the in-app support inbox or the contact section on seevora.net.